Delivering Performance
We’re passionate about keeping buildings comfortable and efficient – it’s what we do. We provide regular check-ups on building controls to keep them healthy and running lean. We keep them tuned and tested; delivering the performance you need whilst keeping energy consumption to a minimum.
We understand people too
We deal with hundreds of buildings of all shapes and size, each with their own unique fabric. To understand the different environments and conditions people need we work with building managers to keep both comfort levels and costs under control.
We have the answers
By taking a deep dive into your building’s controls we search for potential improvements. We have well trained, industry qualified engineers, each equipped with the necessary hardware and software to get the best from your system. We’ll provide the expertise you need and tell you exactly what’s been done in a fully detailed report. We’ll make recommendations for improvements and give you itemised proposals ahead of any additional works.
24/7 Support
If you have critical systems or just need peace of mind, you can depend on round the clock support for your controls if you need it.
With a range of tailor-made options the support you need is only a phone call away. Just one telephone number is all you need if things ever go wrong. No premium call rates or recorded messages – you get straight through to a technical engineer that can offer support straight away.
If we can’t help over the phone, we can arrange a remote support session via the internet or an engineer’s attendance to site, with options as quickly as four hours if required. Backed up with in-vehicle consumables and a comprehensive store in our Watford office, most problems can be resolved or remedied with minimal disruption.
Got an emergency that just can’t wait?
Download our remote support agent and we’ll be connected to your system in an instant. Simple, effective support when it’s needed. No need for site attendance, resulting in a cost effective and speedy resolution in many cases. All our support engineers are equipped with full remote-control software to enable rapid connection to sites with fast internet connections.
Monitoring Bureau
If your site is unsupervised at times, perhaps overnight or during weekends then the bureau monitoring service may be the perfect solution. The bureau service never sleeps. It sits quietly observing your BMS, yet ready to leap into action when a critical alert occurs. The manned bureau centre can then implement a critical call cascade, distribute email notifications or notify your own critical call centres depending on your needs.
